CPP Bikes

    Product safety

    Manufacturer information, safe use and how to report a safety concern.

    Information for your product

    Manufacturer details, the EU responsible person where applicable, and product-specific guidance are shown under ‘Manufacturer & product safety’ on product pages. Also follow the original instructions and markings supplied with the product.

    Installation and use

    Before installation, check compatibility with your frame, brakes, drivetrain and other components. Follow the manufacturer's torque limits, load limits, tyre approvals and intended use. If information is missing or unclear, contact us before installation or use. Safety-critical work should be performed by qualified personnel.

    Report a safety concern

    If you notice cracks, unusual play or a suspected safety-related defect, stop using the affected product until it has been checked. Send us the model, order number if available, serial/batch number and a description; photos can help us assess the issue.

    contact@cppbikes.com
    CPP Bikes – Michael Trimmel e.U.
    Vogelsanggasse 25/2, 1050 Wien, Österreich